Technical Services

Technical Services

Pre-Sales Technical Support

Professional consultation: A team of senior experts answers customers' questions about bearing technology and applications, helping them understand bearing knowledge.

Accurate selection: Based on equipment operating conditions, loads, etc., use professional software to simulate forces and configure clearances, combined with big data analysis of lifespan and reliability, to ensure accurate selection.

Customized solution: Conduct on-site investigation of working conditions, create cost-effective bearing solutions, and provide domestic alternatives for imported equipment to reduce costs.

Innovation Assistance: Focus on customer innovation needs, develop non-standard bearings, and empower product upgrades.

After sales technical care

Training Empowerment: Regularly organize online and offline bearing installation and maintenance training, explain key points and misconceptions, and enhance customer operation and maintenance capabilities.

On site guidance: dispatch technical experts as needed to provide on-site guidance on installation, adjustment, and testing to ensure installation quality.

Fault handling: Establish a rapid response mechanism, conduct remote diagnosis upon receiving fault reports, and if necessary, go to the site to collaborate with customers to analyze the cause of failure and solve problems.

Feedback follow-up: Regularly visit customers, collect suggestions and feedback on needs to the company, and promote internal optimization.

Contact Information

Changzhou Hongcheng Needle Roller Bearing Factory

Address: No. 8, Xinxing Road, Niutang Industrial Zone, Changzhou, Jiangsu, China

Tel:+86 519-86391433 +86 519-86390759

Fax:+86 519-86397329

E-mail:sales@hc-bearing.com

service@hc-bearing.com

info@hc-bearing.com

Website: www.hc-bearing.com

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